The new Marriott Marquis Washington, D.C. has partnered with Acoustic Research to bring guests SoundFlow, providing wireless audio and universal charging.
Hyatt marks the first time hotels have been able to include two-way contextual messaging capabilities into their overall CMS system without the cost of a second vendor.
Many hotels experienced a notable resurgence in phone inquiries for hotel reservations. Here are some best practices that KTN recommends to their own telephone mystery shopping clients.
The costs associated with building a hotel are rising rapidly. Building vertically and adding other components, such as retail, to the development are two workarounds.
Two big changes are coming in 2015. One is good for hotel guests and the other is not.
微信之父张小龙作出一个微信圈的“二八定律”，发现微信营销大潮出现的很多平台只是形同虚设，很多推广内容其实并没有得到很大传播。
In order to appeal to millennial travelers, hotels are reconfiguring guestrooms.
A Wi-Fi war has broken out among the nation’s biggest hotel chains.
The new design of Accor’s multi-brand booking portal adapts to the 32 geolocated versions of the website available in 16 languages, and can be accessed from computers, tablets or mobile phones.
RLHC rolled out the new program last week, which is guided by three pillars of service.
Here are ten predictions for next year’s up-and-coming destinations and hotel booking trends.
Hotel marketers need to take advantage of these trends if they wish to have a successful 2015, speakers said during a webinar.
For fellow hoteliers, it’s time to create our New Year’s Resolutions for 2015. Here are 15 New Year’s resolutions that I believe every hotel should make for 2015.
2015 is set to be a big year in digital marketing for hotels with an explosion of new and exciting marketing tools in a rapidly changing environment.
They are well underway to being fast flowing, furious trends that are shaping the hospitality industry and your hotel should promptly adopt these technological changes.
First of its kind online performance evaluation tool for the hotel industry is now available worldwide.
Having been fortunate to speak at a number of conferences in a wide variety of markets this year, I’ve noted similarities between the markets with regard to trends in the hotel industry.
Priceline.com rolled out its Apple Pay last week, becoming the largest booking site to integrate the technology.
World Travel Market has launched an interactive 360-degree online tour of this year’s show and US-based virtual tours specialist VPiX has developed a Beta.
Respondents with a global footprint think that big data, the global economy and IATA’s New Distribution Capability standard will have a major impact on their global travel programmes.
The skies have not been friendly to OTAs in recent years, but OTAs are countering online market share lost to airlines and the higher-margin hotel segment with a strategic move of their own.
Definitive AH&LA industry survey, which this year is marked by personal service, healthy lifestyles and convenience, shows what’s “in” and “out” in the hotel industry.
As personal health and wellness initiatives keep developing, travelers are sticking to their latest lifestyle changes when they leave home.
According to a new Phocuswright report, Mexico is a market of great untapped promise and growth projections suggest that it could overtake Brazil for first place within the next decade.
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