Needless to say, in its effort to stay one step ahead, the growing sector had to work twice as hard and revolutionise its business and human resource (HR) strategies.
In 2013, travelers took to writing reviews in record numbers. TrustYou has taken a look at a sample of more...
The phrase “future of travel” is thrown around liberally in this industry, often as part of the dialogue around launching innovative products or disruptive startups.
Kendall College School of Hospitality Management, ranked the No. 1 program in Chicago for preparing students for hospitality careers, has released its first-ever trends outlook for the hospitality industry in 2014.
EyeForTravel's latest Social Media and Mobile in Travel Distribution Report is based on 30+ industry interviews, surveys of over 2,000 executives and 20,000 consumers. This article highlights the ten most essential trends currently driving online travel.
Marriott, Hilton, and Hyatt are all onboard with the change, and while not all brands will follow along, we expect to see a major decline in numbers over the next couple years.
Hotels around the world are using technology in new ways, with the goal of speeding up or personalizing more services for guests.
As the economic landscape is progressing, there will be a change in the trend of “staycation,” and people will now intend to focus on the value of travel. In other words, tourists now look for comfortable, simple, yet high-quality experiences.
Today, the average salary of a General Manager in China is still around the 10.000 USD mark, and Department Heads can expect something in between 4000 and 6000 USD a month, depending on the level of their job, and the city they are in.
We"ve seen a quantum shift from hospitality as an art to hospitality as a science with the advent of digital marketing.
Some of these trends have already found their way in to luxury hotels yet due to this technology becoming more affordable and accessible, smaller hotels could adopt these, too.
This is part of its eighth annual forecast of key trends that will drive or significantly impact consumer mindset and behavior in the year to come.
Heightened competition in a multi-channel environment, the pressing need for brand differentiation, and emerging market opportunities and challenges highlight strategic considerations that companies in the hospitality sector face in the evolving marketplace.
Social intelligence firm newBrandAnalytics has analyzed information from 2012 to make some predictions for 2013 on what key ways businesses will use online feedback to enhance customer experience.
SpaFinder Wellness has revealed a preview of its 10th annual report that forecasts top trends in the spa and wellness industry around the globe.
Andrew Freeman & Co., a hospitality and restaurant consulting firm based in San Francisco, has released its annual U.S. trend report identifying key hospitality-focused influences for 2013.
One trend is that intermediary bookings are growing faster than property-direct booking. For Starwood it is not a bothersome issue yet, because it sees working with intermediaries as a partnership.
Many of the leading hotel brands realize that the long-term payoff of investing in mobile is three-fold: boosting loyalty, creating convenience, and generally increasing guest satisfaction via better experiences.
The report shows the percentage of hotels with cheaper rates on their own brand site compared to their rates on other OTAs.
The rising trend that is seen in the property value and the GDP growth are also two major reasons for this demand. There are millions of millionaires in china with personal wealth of RMB 10 or more who are contributing in this.
Many of the biggest issues facing travel firms in all corners of the world are fairly similar but what differs is the level of development of individual markets and where consumers are at.
The report shows the percentage of hotels with cheaper rates on their own brand site compared to their rates on other OTAs.
The report shows the percentage of hotels with cheaper rates on their own brand site compared to their rates on other OTAs.
This set covers March to May 2012, taken in the month of February 2012 (all rates are in US dollars for two adults for a one-night stay).
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