Driven by China s economic might and increasingly affluent population, the hotel business along its southern coast is booming.
Millennials will become the core customer within the hospitality and travel industries over the next five to ten years.
What do Hilton Hotels, the Palms Casino Resort, Motel 6 and the Fairmont San Francisco have in common? They’re all owned by private equity firms
As meeting attendees rely more heavily on their devices and become more familiar with the technology tools those outside your industry are offering, they ll expect your association to deliver that same level of service and experience
But here it is a new year with new plans either in place or being formulated and, I bet, many of you are already wondering if you are going to meet that first milestone.
Heightened competition in a multi-channel environment, the pressing need for brand differentiation, and emerging market opportunities and challenges highlight strategic considerations that companies in the hospitality sector face in the evolving marketplace.
China"s hotel developers and investors are gradually shifting their focus from building new hotels to protecting their assets as uncertainties and challenges are building up, but the country"s hotel industry still offers great opportunities, according to a new report.
As travelers increasingly take their transactions online, the direct online channel has grown into the most important avenue for hoteliers to utilize to achieve the highest ROIs.
Employee Generated Content can make lots of hotel content friendly for social and for search — content that is more current, deeper, and broader than any single in-house resource, set of guests, or agency could provide.
The study found that in Q1 2012,online satisfaction and task completion improved significantly among business travelers,despite fewer repeat visitors and loyalty program members.
These days, hotels aren"t just looking to hire bellhops, concierges and housekeepers. What the industry really needs are digital bloodhounds: people who understand how to use new technologies to track — and attract — potential guests.
Perhaps now is the time to rethink how to marry the online world with the on-the-ground existence. The Roger Smith Hotel pioneered the concept of social hospitality that extends beyond just the people staying at the hotel, and into the extended community.
As we reach the end of another year, it""s always a good thing for businesses to look back and reflect on the year that just passed, in order to figure out what worked and what did not.
In year-over-year measurements, the Asia/Pacific region’s occupancy increased 2.1 percent to 71.9 percent, its average daily rate increased 4.7 percent to US$143.08 and its revenue per available room was up 6.9 percent to US$102.89.
Hotels in the Asia/Pacific region experienced mostly positive results in the three key performance metrics during October 2011 when reported in U.S. dollars.
Hotels in the Asia/Pacific region experienced mostly positive results in the three key performance metrics during October 2011 when reported in U.S. dollars.
Tailoring a hotel company’s online presence to meet the evolving requirements of search engines is an unrelenting task—one made all the more difficult without an understanding of the latest changes to the digital landscape.
Here are some details on six hotel trends bubbling up in the industry right now, and how they affect your stay.
Here are some details on six hotel trends bubbling up in the industry right now, and how they affect your stay.
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