Best practices for meeting customers where they already are, and listening and engaging on a near real-time basis.
Mike Gamson, SVP of Sales at LinkedIn, shares his insights on the future of sales: Be like Batman, not a beat cop ...
There are probably as many predictions for 2012 as there are pundits in the media. All doomsday forecasts aside, let me throw my hat in the ring with my own hotel predictions for the New Year.
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