It’s estimated it costs anywhere from 5 to 8 times more to gain a new customer as opposed to retaining your existing ones. When you consider the cost of advertising, marketing, sales people, etc. to attract new customers this becomes obvious.
近年来，随着酒店业竞争的加剧，酒店之间客源的争夺越来越激烈，利润空间也越来越小，为了能在激烈竞争中生存，各酒店都在从方方面面加强的实力，他们纷纷把目光投向酒店智能化、信息化。
Shangri-La Hotels and Resorts will operate its first hotel in Hunan Province, China Shangri-La Hotels and Re...
The application of social media, mobile marketing and technology, in all of their forms, has created an over-emphasis on their importance, which many times replaces good ol’ fashioned personal interaction. Certainly, anyone with a teenager knows this.
Mr. Andrew Whitaker has been appointed general manager of New World Dalian Hotel.
很多中国人像美国人一样，内心拥有一个“美国梦”，但有所不同的是，中国人心中的“美国梦”则是去美国著名的大城市旅游。而在美国西海岸有一条能够实现人们这一愿望的旅游路线被很多人所向往——游览三大城市：洛杉矶、圣地亚哥、拉斯维加斯，一路风采精彩无限，令人心动不已……
Hyatt Hotels Corp. announced on Monday that it is rebranding its 38 Summerfield Suites and 16 Hotel Sierra h...
Shangri-La Hotels and Resorts will operate its first hotel in Hunan Province, China Shangri-La Hotels and Re...
While the nuts and bolts of the distribution landscape are always fascinating (especially when you’ve got a heavyweight like Google joining the party), a common thread that has kept my interest throughout is the idea of conversions.
Below are points we find critically important to not only survive a slow-growing economy, but also to set the hotel up for future success.
2011年第二季度“五星级酒店”经营排名第一位的是北京，五星级酒店数量达58个，平均房价808元，入住率63.8%。
LONDON—STR Global, the leading provider of market data to the world’s hotel industry, is pleased to announce its continued expansion in China with the launch of the new markets of Hainan and its southern resort city of Sanya.
LONDON—STR Global, the leading provider of market data to the world’s hotel industry, is pleased to announce its continued expansion in China with the launch of the new markets of Hainan and its southern resort city of Sanya.
The average price of a room around the world rose by just 3% in the first six months of the year but this masked some steep rises and falls in regions affected by the historic events.
The average price of a room around the world rose by just 3% in the first six months of the year but this masked some steep rises and falls in regions affected by the historic events.
有句话叫“冲动是魔鬼”。13日在陕西汉中一个小宾馆，一个女客人因为过于冲动摇身变成了“拍砖女”，而事情的起因完全是服务员错把深夜住店的女客人误当古惑女，说错了话惹祸上身。
在日本横滨的郊外，有一家其貌不扬的小旅馆，里面的“住客”不是活人，而是一具具冰冷的尸体。由于横滨市的火葬场无法消化巨大的殡葬需求，旅馆老板寺村久义(音译)嗅出其中的商机，想出这个为排队等待火葬的尸体提供“住处”的生意。
The latest hotel performance indicators reveal that the UK hotel industry is booming in London and holding its own in the regions.
The latest hotel performance indicators reveal that the UK hotel industry is booming in London and holding its own in the regions.
《2011年三季度酒店价格指数报告》显示，今年三季度较前两季度的各类型酒店预订均价呈上涨趋势，虽然三季度整体处于上涨状态，但9月份各类型酒店的预订价格较7、8月份却有所下降，主要在于暑期旅游旺季预订潮的褪去;另外，在9月份五星级酒店和经济型酒店降价排名前十的城市中，秦皇岛均位居第一，降幅分别为23.64%和34.17%。
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