Millennials sometimes get categorized as young, carefree travelers, completely void of responsibility.
Do you really know your business travelers? If given the proper service, they are a lucrative group that is likely to bring repeat business, but their needs are different than leisure travelers.
Aside from sleeping, for instance, survey respondents indicated that enjoying the hotel bar or restaurant with colleagues or business partners was their number one activity during free time, outpacing time spent in the gym, spa, shopping or catching up with local acquaintances.
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