Four Season will launch a series of classes to benefit consumers, showing that it can provide much more than a nice place to sleep for travelers, encouraging repeat business.
Use of mobile devices has skyrocketed,hotels need to find ways to reach, and engage, guests via their mobile devices.
Instead of thinking of upselling as purely a revenue driver, sources suggest that hoteliers present upgrade options as a choice rather than a sales pitch.
实践表明, 酒店管理的现代化也越来越体现在运用科学有效的管理信息系统对酒店的日常经营做出最优的决策。因此, 为了实现酒店管理的现代化, 我国酒店企业必须根据酒店企业的自身特点, 采取科学的方法, 选择适宜的管理信息系统, 以实现集中管理和快速的反应,提高经济效率,节约运行和管理成本。