Acendas offers award-winning groups and meetings tool that ensures policy is followed while improving savings and servicing.
Faced with increasingly serious risks in hospitality industry, both hotel managers and staff should learn more about how to handle security risks.
With data, RMS analytics generated billions of forecasts used for further optimisation, subsequently producing billions of pricing, availability and overbooking decisions.
When effectively balanced, hotels can deliver top-notch service, please today’s eco-conscious customer and reap the benefits of a smaller carbon footprint.
Revinate Reputation will be used at both the property and corporate level to provide hoteliers with data about the guest experience.
Eric Waldburger, President of Marco Polo Hotels announced his retirement today, effective 31 January 2016.
With growing interest among hotel owners and developers, hotel asset management is set to increase its importance in the Chinese hotel industry.
Wanda Hotels and Resorts was awarded "Best Hotel Management Group of China" thanks to its rapid development and excellent performance.
Infor HMS supports integrated operations, superior guest experience for global hotel brand in the cloud.
Wyndham Hotel Group today announced plans to deploy a new, automated, Software-as-a-Service, revenue management system from Infor across more than 4,500 of its franchised hotels.
Most hotels think that a revenue manager is just there to manage their availability on different channels.
“Best Hospitality Management Group”was organized by China in Beijing and HNA Hospitality was awarded.
Panorama Group has announced to name Robert Gaymer-Jones President and CEO of the newly formed Panorama Hospitality Management Company.
There’re three key points that you should pay attention when you design and operate your hotel website. So that the travel shoppers can be attracted by all the visions.
In the past, revenue management was only used by luxury hotels for some reasons. But now, all hoteliers should be using revenue management to ensure that their property is as profitable as possible.
As a leader in your business, you are the one responsible for navigating the technology jungle and determining which products are worthy of investment. You should ask the following six key questions when considering the wisdom of purchasing a technology-driven product.
As we all know, digital marketing is set to become the trend. So hoteliers need to stay on trend with digital spending when planning their 2015 budget.
This isn’t the definitive, be-all-end-all ’Seven Habits’ list for hoteliers; just something to start you off on the right foot.
The purpose of being eager to serve is to show your customers that there is nothing more important, at that moment, than serving them. Your actions should say, I am at your service.
There’s no question that executives and leaders are busier than ever, but are they spending their valuable time on what matters most.
Respond as soon as possible to the inquiry, complaints and negative issues in the social media for your customer is the key of great service.
Hospitality always will be about an experience, an emotion. It’s not something guests can take home and put on a shelf.
In this article, we will review in list format some of the key investment and management strategies that go into maximizing the value of a hotel property.
What is the difference between managing in a boom and managing in a deep recession?” “None.”
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