精益服务流程与组织架构的“交点”就是具体的服务岗位,每个岗位的具体职责应从服务的目的和目标出发来描述,而不是从工作的过程出发。
9月,西安威斯汀大酒店任命James Walkden 为酒店总经理。James先后服务于希尔顿、四季集团,2005年加入喜达屋开始新职业生涯之旅。
主办方世界酒店总经理联盟总干事甘涌根据近年世界酒店发展格局和中国酒店业当今发展现状及未来趋势做解读,呈现了不一样的开幕致辞。
主办方世界酒店总经理联盟总干事甘涌根据近年世界酒店发展格局和中国酒店业当今发展现状及未来趋势做解读,呈现了不一样的开幕致辞。
Global hotel CEO turnover was down in 2013, following an above average number of changes in 2012 and hotel CEO turnover continues to be less endemic than in other industry sectors.
Langham Place, Mongkok, has become the first hotel in Hong Kong to have a concierge team awarded with four fully fledged members of The Society of The Golden Keys of Hong Kong.
Lanson Place Hospitality Management has announced Benson Soo as head of guest experience. His chief role is to formulate and analyse guest service improvement strategies.
Recently, Hong Kong SAR Legislative Council held a public hearing to discuss the hotel industry regulations.
All hotels want to connect with their guests. And what’s the easiest way to establish an emotional connection? Go through their stomach. So, what should the hoteliers do to optimize their kitchens?
春泉庄温泉度假酒店于2014年9月试营业,春泉庄拥有度假客房81间、度假别墅5栋,以及中餐VIP厅房、日式料理餐厅等配套设施。
春泉庄温泉度假酒店于2014年9月试营业,春泉庄拥有度假客房81间、度假别墅5栋,以及中餐VIP厅房、日式料理餐厅等配套设施。
分享经济带动了一批P2P类型的住宿形式,比如说:度假屋租赁、交换房屋、沙发旅行、夜间住宿交换、野外露营等,这值得酒店业者关注。
分享经济带动了一批P2P类型的住宿形式,比如说:度假屋租赁、交换房屋、沙发旅行、夜间住宿交换、野外露营等,这值得酒店业者关注。