Kimpton CEO Mike DeFrino is trying to reassure the masses that it will but Kimpton and IHG are moving slower than a stuck elevator to provide some proof.
Hotels CEOs from some of the biggest chains in the world are doing a lot to think and talk about attracting Chinese travelers.
It’s less about the actual hardware that hotels provide guests and more providing connectivity so that they can use their own devices to customize their stay.
Last month in Los Angeles, Hotel Management sat down with IHG CEO Richard Solomons for an intimate one-on-one interview and shared his story.
In a recent conversation with Skift, the relative newcomer to hospitality industry talks about where he thinks the hotel brands failed, the four characteristics that define today’s guests.