作为服务行业，我们服务的不是一杯茶、一道菜、一间房……我们服务的是人性——有共性，也有个性。共性服务可以很容易的标准化，个性服务讲究经验的积累和对人性的认识。
作为服务行业，我们服务的不是一杯茶、一道菜、一间房……我们服务的是人性——有共性，也有个性。共性服务可以很容易的标准化，个性服务讲究经验的积累和对人性的认识。
俄罗斯一家公司最近在俄罗斯远东旅游开发会议上宣布，计划在俄罗斯与日本有争议的北方四岛(俄称南千岛群岛)其中一个岛屿上建造酒店。
全聚德三季度营业收入仅仅微增，业绩得以同比增长除了成本保持稳定外，主要基于良好的费用控制。三季报显示，公司的期间费用同比下降，其中，管理费用和财务费用分别下降了24.49%和51.98%，虽然销售费用小幅增加了8.89%。
日前，全球酒店业旗舰航母温德姆酒店集团正式进驻黄山，同时也标志着世界徽商论坛永久会址黄山温德姆酒店项目正式启动。
11月14日至18日， 2012中国国际旅游交易会在上海市举行。河南省旅游局范修芳局长率15个省辖市旅游局以及国际旅行社、主要景区等组成的河南代表团约200多人参展。焦作市政府分管领导以及郑州、开封、洛阳、安阳、三门峡、漯河、新乡、商丘、驻马店、周口、南阳等市旅游局主要负责人带队参展。
由郑州12名大学生发起、80后爱心包工头宋乃永大力支持的“农民工幸福之家”，在郑州正式揭牌成立，这意味着长期两地分居的农民工夫妻在郑州短期团聚，将有免费的酒店可以入住了。
Mandarin Oriental Hotel Group has announced the appointment of Donald Bowman as General Manager of Mandarin Oriental, San Francisco. His appointment commenced 1 November 2012.
The hotel’s chef has cooked up an organic mix of grains and cranberries to keep the birds happy, who, according to Baten, have been on their best behavior. "We haven"t had any noise complaints from their neighbors," he said.
Hilton Shanghai Hongqiao has appointed Michael Williamson as general manager.
“We listen to customers, we are not pretentious or arrogant,” Reibel said in one of the property’s meetings rooms that overlooks its signature water fountain in the hotel’s lobby entrance.
The Ritz-Carlton, Dubai International Financial Centre StrengthensLeadership Team.The Luxury Hotel in the Middle East Appoints Four New Ladies and Gentlemen to Senior Management Positions
Each we we give you the opportunity to quiz a leading figure in Sussex. This week Your Interview features Guy Hilton, the general manager of the Brighton Hilton Metropole in Kings Road He reveals the odd things guests leave behind, new plans for the hotel and what he thinks of the i360
Wyndham Hotel Group and Riyada Launch Days Inn Brand in Saudi Arabia.Deal anticipated to add 10 hotels over the next seven years
HOTELS sat down with Vlasic earlier this week to discuss his outlook on the state of the hotel industry and his priorities in his new role with AH&LA.
近日，由赛迪主办第五届中国信息主管年会在北京隆重开幕。本届信息主管年会以"IT新价值与CIO战略转型"为主题，来自政府相关部门代表、业界知名专家和各行业300多名信息主管共聚一堂，共同探讨新管理、新技术，为CIO转型指出发展方向。
于去年底登陆沪上的凯宾斯基酒店集团上海御锦轩全套房酒店日前投入正式运营管理，其在10个月左右的试营业期内所交出业绩令业界艳羡。
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