酒店业是服务性行业,本质上强调的是服务。酒店是一个为差旅人士提供优质短暂停留环境的地方,酒店从业人员更好地为住客做好服务,这才是智能化应该着眼的地方。
近日,第八届书香文化节隆重开幕。本届文化节主题定位为“书香酒店 书香中国”,组委会精心策划了“书为伴”读书计划、艺术插花、茶道、文化墙、厨艺大赛等12项精彩纷呈、充满活力的竞赛项目。
牙膏不受重视,好像在酒店行业达到了共识。无论是30元一晚的家庭旅馆,还是上千元的豪华套间,牙膏的生存地位好像也没有什么变化。
牙膏不受重视,好像在酒店行业达到了共识。无论是30元一晚的家庭旅馆,还是上千元的豪华套间,牙膏的生存地位好像也没有什么变化。
针对游客反映的“入住登记系统浪费时间”“退房时间不统一”等问题,敦煌市立即进行整改,由市旅游局和敦煌市旅游饭店协会组织会员集体协商,达成统一共识,明确敦煌市酒店业新的退房时间为14点。
Global consortium Worldhotels recently announced that Kristin Intress joined the company as its new chief executive officer on March 3.
These five trends are poised to shake up the industry and the way we use social media in 2014.
如今婚宴市场已经是买方市场,新人们选择的余地多了去了,而且高端的消费群体对价格不敏感,只能用独到服务和品牌去吸引他们——市场正在改变,唯有适者生存。
Accor has released the results of the inaugural Accor Hotels Asia Pacific Social Media Monitor, highlighting interesting differences in the social media habits of travellers from across Asia Pacific.
There are two basic ways to evaluate and monitor any staff within any department and it is a shame that most managers wait until something goes wrong to focus on either of them.
Doesn t this kind of financial impact make you want to take your hiring process a little more seriously?
Hoping to mine Twitter and Facebook, leading companies like Toronto-based Four Seasons retain analysts who both scour the Internet for real-time feedback and, in an effort to provide that oh-so-personal touch, glean information about their upcoming guests.
5月18日,索尼(中国)有限公司与瑞吉共同向外界展示了“索尼智能数字酒店解决方案”。借助于索尼提供的3D电视和3D蓝光播放器,深圳瑞吉成为国内首家全部客房均实现3D电视配置全数客房的高端酒店。
And now, you, as their manager, have the opportunity to rekindle that flame. You can't change them, but you can refocus them by asking a single question.
只有真正符合消费者需求,符合市场的发展需求才是正确的经营方式,高品质的产品和服务才能让自己立于不败之地。采购更好的带动酒店家具行业的发展。
2013年5月29日下午,由酒店业最专业的新媒体平台—迈点网主办的“盈”在起点——酒店移动互联网营销实战应用研讨会在杭州马可·波罗假日酒店举行。酒店业新媒体应用观察家、迈点网首席运营官罗钦出席会议并做精彩演讲。
What do Wikipedia, YouTube, and Tripadvisor all have in common? They are all websites that rely heavily on user-generated content. I use the term "content" loosely, as it can vary from credible facts and creative media to opinion-based reviews and personal stories... you get the picture.
As hoteliers increase their sales focus on direct bookings, many are relying on rank-and-file employees, such as front-desk staff and reservations agents, to accomplish that goal.
In addition, customers become better educated and informed about the industry. This is beneficial for everyone.