Shangri-La Hotels and Resorts opens its 85th hotel today in China’s largest northern port city, Tianjin, with 302 rooms.
In this article, we will review in list format some of the key investment and management strategies that go into maximizing the value of a hotel property.
There is value in a branded app for both the hotel and the guest. Hotels are able to remain connected to guests through the entire journey from booking, to requests, and even guest comments and reviews.
Do you really know your business travelers? If given the proper service, they are a lucrative group that is likely to bring repeat business, but their needs are different than leisure travelers.
In the future, hotels will have to step-up their game in order to not fall behind their competition. Hotels that differentiate themselves from their competition by providing better service, better value, and better guest experiences, will prosper. Hotels that do not do such a good job will lose business and struggle to survive.
Business and corporate travellers to Malaysia’s ICT capital of Cyberjaya now have a new accommodation option with the latest offering from international hotel group Tune Hotels.
64% of hotels now offer free wireless Internet (WIFI) to guests. Whilst this is great for travelers, it is a challenge for hoteliers.
Pan Pacific Hotels Group is pleased to announce its internal management appointment for the properties in Singapore.
An agreement has now been signed for a fifth hotel in the country to be located in the eastern metropolis of Taizhou.
The primary role of the F&B department is to enhance the overall profits of a hotel. Many claim hotels with F&B should maximize the department’s profit or lease income. Instead, maybe the departmental profit motive should be secondary.
After the World Cup is before the World Cup: Russia’s President Vladimir Putin watched the final Germany against Argentina in Rio de Janeiro and announced the start of preparations for the next FIFA World Cup 2018 in Russia with billionaire investments in infrastructure and tourism.
The team that created the internationally heralded ‘Matilda lifestyle’ guest experience is taking its vision national in Mexico.
HTL Hotels plans to share its “smart” hotel experience with guests as the company expands to 20 hotels during the next five years, according to Commercial Manager Gül Heper.
The likes and dislikes of Chinese international travelers are in transformation mode as they increasingly travel and discover the world outside their home country. They are traveling more independently, booking online or via mobile apps, and giving big hotel chains a chance.
The share of international guests is higher in Southern European hotel markets, but a focus on non-European guests draws a different picture.
Today, in hotel marketing there seems to be little consideration for what made a hotel originally stand out: Its authenticity and personality．
In a hotel, first impressions are everything. The way your front desk staff greets and attends to customers can make or break the image of your hotel.
Be careful at hacker-friendly hotels, which leave the welcome mat out for data thieves by failing to comply with even the most rudimentary data security safeguards.
A partnership between Choice Hotels and Zuppler, a mobile and web-based menu ordering platform that allows Choice Hotels’ guests to conveniently order and pay for in-room dining delivered from the area’s most popular restaurants.
Fluffy pillows might make hotel guests feel welcome, but sometimes face time with a floppy-eared mutt is what a road warrior might be craving.
Marriott Hotel, Shunde has announced the appointment of Mr. Antonio Teijeiro as General Manager.
Manhattan’s Row NYC (formerly the Milford Plaza) and the Park Central Hotel now offer group bookings directly on their websites with the Group Booking Engine (GBE) from Groupize Solutions.
The brain drain is a big problem during the development of hospitality, to appeal to the highest calibre staff, there are five important steps to consider.
The new JW Marriott Hotel Beijing Central offers 412 guestrooms starting at a spacious 46 sqm with a sleek contemporary design and high-tech facilities. Sixty suites include 18 Residence Suites equipped with kitchens and 12 Sky Garden Suites with an open-air balcony and magnificent city views.
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