TripAdvisor reviews aren’t just for managing your hotel’s reputation. They’re for sizing up the competition, too.
The number of reviews on Chinese travel sites increased almost twofold in the last year.
Do not be discouraged if your hotel receives a negative review. Instead, take the time to craft a well-thought-out management response. Here on some tips on how to respond to negative reviews.
When asked to predict the leading travel industry trend for 2014, 65% pointed to a growth in mobile bookings, while just under a quarter (24%) thought social networking channels would establish a foothold in travel bookings.
That"s where DMW"s Review Optimization Program comes into play. Based on our hands-on experience with a variety of hotel types, this playbook drives more reviews of better quality and describes what to do with them.
Customer reviews are vitally important. They can make or break a hotel and its reputation.
Here are the steps she took,steps that every business owner should take note of.
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