2018年11月22至23日，“第十届中国饭店业采购供应年会”在南京国际青年会议酒店盛大召开，本届年会以“中国精神·中国价值·中国力量”为主题，共议发展。
2017年中国新开辟国际航线382条，国际航线总量达1634条，完成旅客运输量5.5亿人次，同比增长13%，占全球旅客运输总量的16.3%。
8月底，各大航空公司陆续公布2016年半年报，3大航净利润和国际线收益率均下滑，东航的平均票价下降达到8.1%。
2016年11月24—25日，代表着新常态下发展风向标的第八届中国饭店业采购供应年会，在洲际酒店集团和广州市百佳洋服饰有限公司协办下将在苏州·汇融广场假日酒店隆重举办。
为探讨饭店业新形式下的发展，由中国饭店业采购供应协会主办，以“互联网+”、“大数据”、“跨界融合”、“生态发展”为主题的2015中国饭店业采购供应年会于11月26-27日在江苏昆山金陵大饭店成功举办。
Responding to guest reviews on social media websites can be time consuming for busy hotel operators. A few tricks can help ease the process.
Members of the “Managing you reputation” session held during the recent Southern Lodging Summit at Memphis came up with these 21 tips on managing a hotel’s online reputation.
This is why you need to do everything you can to make sure that your reputation is amazing (in a good way, of course).
That"s where DMW"s Review Optimization Program comes into play. Based on our hands-on experience with a variety of hotel types, this playbook drives more reviews of better quality and describes what to do with them.
So how are hotels and brands finding the time and resources to monitor, respond to and follow up on feedback? I spoke with staff from a range of hotels, and while each is taking a different approach, they all share one thing in common: it’s a team effort.
With hundreds of hoteliers attending our Reputation Management Essentials for Hotels webinar last week, we didn"t have time to answer everyone"s questions.So Daniel Edward Craig and I decided to address a few more in this article. Here we go.
There is much hotels can do online to manage reputation: monitor feedback, share helpful content, respond to reviews.
Today"s travelers love to tout their experiences whenever and wherever possible. Whether they post their travel reviews on Facebook, Google+, TripAdvisor, Amazon.com, Yelp, or simply send an email to their universe of friends and colleagues, the bottom line is, good or bad, the information is going to get out.
Everyone who works in a hotel has their particular job and sticks to what they do best. But everyone, at some point, touches the guest and has the ability to shape his or her experience. Therefore online reputation management has got to be a team sport—hotel managers should strive to get everyone involved, experts say.
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