Best practices for meeting customers where they already are, and listening and engaging on a near real-time basis.
As part of its expansion in the upscale sector, Accor has reimagined its Pullman brand to target today’s more cosmpolitan, hyper-connected and mobile traveller, for whom the lines between work and private life have become increasingly blurred.
SHANGHAI—Many hotel owners in China are facing a need to quickly reposition their hotels to capitalize on evolving market trends, according to hoteliers during HVS’s ninth annual China Hotel Investment Conference in Shanghai.
饭店主管部门根据饭店发展中面临的问题和未来发展趋势，与时俱进，及时推出了《旅游饭店星级的划分与评定》(2010年版)，希望更好地规范、引导并推动行业的发展，笔者将新版星级饭店评定标准与旧版在技术内容上进行了对比……
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