Seven Reasons Your Customers Don't Trust You
HotelNews

Seven Reasons Your Customers Don't Trust You

  Here are seven reasons your customers don't trust you and what to do about it:

2013-08-20 10:41:42
华为无线技术助力酒店打造差异化竞争优势
品牌信息

华为无线技术助力酒店打造差异化竞争优势

  近日,华为在北京举办了一场酒店行业技术研讨会,邀请业内人士共同探讨如何借助先进的无线技术来帮助酒店提升竞争力。

2013-08-19 15:36:50
吴海:卖或不卖 身不由己
访谈

吴海:卖或不卖 身不由己

  外表朴素,说起话来也很坦诚,完全无意粉饰自己的过去。谈起之前的创业经历,他用“不成功”和“不成熟”这样的字眼形容当时的决策,却从头到尾不提“后悔”。

2013-08-14 16:11:43
Park Hyatt Debuts In Cambodia
HotelNews

Park Hyatt Debuts In Cambodia

  Hyatt Hotels Corp. announced the official opening of Park Hyatt Siem Reap, its first property in Cambodia.

2013-08-08 17:31:48
Starwood Expands Luxury Collection In Peru
HotelNews

Starwood Expands Luxury Collection In Peru

  Starwood Hotels & Resorts Worldwide, Inc. has added the Palacio del Inka in Cusco, Peru to its Luxury Collection following an extensive renovation.

2013-08-08 17:23:48
New General Manager Appointed At Westin Xian
HotelNews

New General Manager Appointed At Westin Xian

  Recently Starwood announced Mr. Ugur Talayhan as General Manager of the Westin Xian.

2013-08-01 16:26:24
五家富豪酒店获EarthCheck铜徽认证
酒店资讯

五家富豪酒店获EarthCheck铜徽认证

  过去一年,五家富豪酒店共节省了超过900万千瓦电量、超过18000升燃油,并采取多项回收纸张、塑料和铝的措施,获得了全球可持续发展认证机构EarthCheck颁发的铜徽认证。

2013-08-01 10:03:41
Pullman Lijiang Resort & Spa Appoints New General Manager
HotelNews

Pullman Lijiang Resort & Spa Appoints New General Manager

  Pullman Lijiang Resort & Spa is pleased to announce the appointment of Mr. Patrick CHMIELEWSKI to the position of General Manager from July 2013.

2013-07-25 15:56:11
China's Second-largest Economy Hotel Chain Sold
HotelNews

China's Second-largest Economy Hotel Chain Sold

  7 Days Group Holdings Ltd, China's second-largest economy hotel chain, announced Wednesday the closing of its privatization deal as it was delisted from the New York Stock Exchange and purchased by a new hotel group, Plateno.

2013-07-25 14:04:55
利用网络和移动技术8个方面提升入住率
新设计

利用网络和移动技术8个方面提升入住率

  利用网络和移动技术提升客户入住体验,密切酒店与客户之间的联系,已逐渐成为酒店获得忠实客户和实现酒店高入住率的主要方式。每个人对此都深有体会,但是如何才能利用网络和移动技术获得酒店忠实客户和实现高入住率呢?

2013-07-23 09:53:00
利用网络和移动技术8个方面提升入住率
独家报道

利用网络和移动技术8个方面提升入住率

  利用网络和移动技术提升客户入住体验,密切酒店与客户之间的联系,已逐渐成为酒店获得忠实客户和实现酒店高入住率的主要方式。每个人对此都深有体会,但是如何才能利用网络和移动技术获得酒店忠实客户和实现高入住率呢?

2013-07-23 09:53:00
General Manager Appointed At Holiday Inn Qingdao Expo
HotelNews

General Manager Appointed At Holiday Inn Qingdao Expo

  Mr. Alan Yau is officially appointed as General Manager at Holiday Inn Qingdao Expo by InterContinental Hotels Group.

2013-07-18 10:53:58
US Luxury Hotel Brand Expands In China
HotelNews

US Luxury Hotel Brand Expands In China

  The hospitality company SBE is expanding its SLS Hotels brand into China with partner Palace Hospitality, looking to deliver a "new idea" in hospitality to the country.

2013-07-17 15:59:39
General Manager Appointed At The Mira Hong Kong
HotelNews

General Manager Appointed At The Mira Hong Kong

  Gerhard Aicher has been appointed General Manager at The Mira in Hong Kong.

2013-07-15 11:12:29
泰国都喜富都品牌落户中国 首家23日试业
开业筹建

泰国都喜富都品牌落户中国 首家23日试业

  常州市侨裕集团与泰国都喜国际酒店管理集团完美“联姻”首个项目落地,该酒店的亮相,将拉开“都喜富都”酒店品牌拓展中国市场的序幕。

2013-07-11 10:22:52
How To Apologize To Customers
HotelNews

How To Apologize To Customers

  Client communication can be tricky. There's no method to completely eradicate miscommunication or mistakes.

2013-07-11 09:54:53
New Honeymoon Trends Emerge
HotelNews

New Honeymoon Trends Emerge

  Business for ChicGayHoneymoons.com, the bespoke luxury travel company that focuses on chic romantic getaways and sophisticated honeymoons for lesbian and gay couples, has surged overnight with a number of new trends emerging.

2013-07-04 15:53:15
Keep Hotel Customers In A Virtuous Loyalty Loop
英文研究

Keep Hotel Customers In A Virtuous Loyalty Loop

  One reason why travelers have become more likely to return to previous hotels and casinos is because the guest experience is improving.

2013-06-25 11:57:25
徐钊:速8运用IT技术支持加盟体系的实践
观点评论

徐钊:速8运用IT技术支持加盟体系的实践

  速8酒店做了一个自动短信的调查体系,如果客人有预定,他来了以后通过手机号码酒店就知道;如果他离店了,酒店会短信询问入住满意度,如果不满意酒店第二个短信马上会过去,询问到底是什么不满意。

2013-06-20 15:43:19
徐钊:速8运用IT技术支持加盟体系的实践
专栏

徐钊:速8运用IT技术支持加盟体系的实践

  速8酒店做了一个自动短信的调查体系,如果客人有预定,他来了以后通过手机号码酒店就知道;如果他离店了,酒店会短信询问入住满意度,如果不满意酒店第二个短信马上会过去,询问到底是什么不满意。

2013-06-20 15:43:19
酒店采购环节内部控制漏洞案例分析
品牌信息

酒店采购环节内部控制漏洞案例分析

  一笔采购业务,特别是金额较大的业务,通常涉及采购计划的编制、物资的请购、订货或采购、验收入库、货款结算等。因此,应当针对各个具体环节的活动,建立完整的采购程序、方法和规范,并严格依照程序执行。

2013-06-18 15:21:21
Five Ways Hoteliers Can Benefit From User-Generated Social Media Content
英文研究

Five Ways Hoteliers Can Benefit From User-Generated Social Media Content

  What do Wikipedia, YouTube, and Tripadvisor all have in common? They are all websites that rely heavily on user-generated content. I use the term "content" loosely, as it can vary from credible facts and creative media to opinion-based reviews and personal stories... you get the picture.

2013-05-23 10:06:16
创新型火锅企业代表 一品布衣汤烤锅王
合作媒体文章

创新型火锅企业代表 一品布衣汤烤锅王

  一品布衣是北京晶品轩餐饮管理有限公司旗下热门的火锅品牌,拥有创新型的品牌实力。一品布衣汤烤锅王一经推出市场,就成为了市场瞩目的焦点。

2013-05-22 14:37:13
Pullman Sanya Yalong Bay Resort & Spa Appoints GM
HotelNews

Pullman Sanya Yalong Bay Resort & Spa Appoints GM

  Mr. Nicolussi comes from Austria and has around 30 years hotelier experience.

2013-05-20 14:53:10
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