If you are not seeing an increase in your bookings, take a look at your website and see if you are making any of these mistakes.
It is apparently not just the preserve of small, independent hotels that are trying to capture the attention of tech-savvy guests.
Mobile applications provide hoteliers with a totally new channel through which they can interact with their guests on a more personal level.
TripAdvisor reviews aren’t just for managing your hotel’s reputation. They’re for sizing up the competition, too.
In today’s highly digital era, the online website is a hotelier’s strongest tool to attract more guests to the property.
The explosion of new technology has created opportunities for entrepreneurs, as the cloud opens new avenues for service operations.
Sheraton Hotels & Resorts has revealed a first look at the brand’s all new visual identity with the re-launch of Sheraton.com.
Engaging with guests on social media is one way to push profit to the bottom line. Here are some best practices to help.
Unlike the boomers, millennials are not attracted to a cookie-cutter, consistent experience when they travel.
Having knowledge of where your potential guests are going along the booking path and which resources they use to come to their final decision to book can be key to driving direct bookings.
The capability to deliver useful, proactive content to travelers can enrich the guest experience and ultimately heighten the visibility and relevance of the hotel.
Rosewood Hotels & Resorts® has been appointed by the CMT Group of Taiwan to manage Rosewood Clearwater Bay, Hainan opening in 2018.
Starwood has made reductions by working together with its properties, using low-cost, foundational initiatives.
The Visa Explore App offering the latest overseas and local offers and promotions is now available to Visa cardholders for download free of charge.
Mandarin Oriental Hotel Group has announced that it will manage another luxury property in the heart of Beijing, scheduled to open in 2017.
Online accommodation site Airbnb will announce a $25.5 billion valuation following its latest cash injection of $1.5 billion from investors.
Starwood Hotels & Resorts Worldwide announced the planned spin-off of its vacation ownership business into a separate publicly traded company.
By making that process as swift and painless as possible you will see improvements in your number of direct customers.
MeetingsImagined.com helps planners organize their events with their Meeting Purpose Methodology process and other digital tools.
When it comes to a customer’s experience on your Wi-Fi network, you want them to be able to easily and quickly access the service that you offer.
In comparison to sites like Priceline, analysts see home-rental site Airbnb rising in popularity and potentially becoming a large competitor.
Marriott International, Inc. and Universal Music Group (UMG) have created a first-of-its-kind global marketing partnership.
Hong Kong-based Shangri-La Hotels and Resorts announced the opening of its latest hotel in China in Hefei, a city founded as a county seat in the Qin Dynasty.