随着出境游的热火，通过调研发现，中国游客出国最关心的酒店设施和服务，包括wifi免费上网、银联卡支付、房内电热水壶、中文服务指南等。
Accor announced to launch an Accorhotels iOS app for Apple Watch for the guests which will establish Accor as an audacious digital hospitality player.
As top hotel groups created smartphone apps to enhance the guest experience, Intercontinental Hotel Group (IHG) created a separate app to arm international travelers with thirteen languages.
TripAdvisor has unveiled an online travel review guide with useful review-writing tips based on a survey of over 100,000 travelers and hospitality business owners.
Professor Hanqin Qiu and two co-authors have found that China’s high-speed railway has increased domestic tourism demand.
Wyndham Hotel Group appoints Barry Goldstein as chief digital and distribution officer, a newly-created role designed to support the company’s digital marketing and distribution strategies.
放眼未来，洲际对中国市场仍然充满信心，也将持续在大中华区倾注我们的精力与资源投入，并作为行业领军者继续带动整个中国酒店业的发展。
当前，酒店客户的生活方式发生了巨大的变化，产品和客户体验需要紧跟生活方式的变化。创新的客户体验将会成为经营成败的关键。
2014年，人民网旅游3·15投诉平台全年共收到有效投诉1074条，较2013年增长了106.14%。
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