Vacasa、Evolve和其他创业公司提供了各种技术成熟的物业管理服务，一下涌进了美国度假租赁市场。这种业务模式如今将向欧洲市场进军。
Guest Supply为奢华酒店品牌带来的设计总是能令人眼前一亮，精良的配方和华丽的包装使酒店变得超凡脱俗，为旅客创造身临其境的体验和无与伦比的欢乐时刻。
Guesty就可扩展其“整合市场”，该市场已经拥有免钥门锁供应商、支付程序处理商、动态定价工具和OTA等第三方管理解决方案。
Guesty将利用这笔资金扩大其在产品、客户服务、客户关系和营销等所有领域的团队规模。
Using the above list of emails, coupled with the below top tips, is an incredibly effective way of using technology to enhance the guest experience.
What guests want continues to change, and hotel brands are responding via guestroom design.
In the age of the customer, the relationships hotels have with guests are the greatest source of competitive differentiation, yet many hoteliers are not maximizing that relationship.
Smaller guestrooms and prominent public spaces are among the more influential trends shaping the boutique and lifestyle segments.
Aloft Hotels has launched the world’s first ever emoji-only room service menu, thus guests are now able to text a single emoji, or a combo of emojis, to order items directly from the front desk.
Eric Pearson, chief information officer at InterContinental Hotels Group, addressed the topic of “The Right Way to Talk to Different Demographics Across the Guest Journey.”
Hoteliers are poising themselves to take advantage of benefits of IoT to all aspects of their business, aiming to create smart hotels.
Understanding human psychology is important for hoteliers, whose goal is not to trick people into booking at your hotel but to let them know why your hotel is the best choice for them.
All three of these customer segments - Millennials, family vacationers and business travelers share a common expectation from hotels, which is to receive a higher level of customized service.
As for how to attract more guests, the more creative you can get and the more ideas you try, the more you’ll realise what works for your market.
Guest Supply，一家 Sysco Corporation (NYSE: SYY)的全资子公司，9月21日宣布其已收购Gilchrist & Soames，Sysco子公司扩展有关酒店、度假村及水疗会所的奢华个人护理用品供应业务。
The wide range of digital signage benefits can quickly offset the cost or investment needed, delivering a strong ROI for implementing digital signage in hotels.
Beacons are becoming increasingly deployed in the hospitality industry where they are less about selling and more about providing a step-change in service.
With the kind of rich multimedia that mobile websites can now display, it can seem like a lot of unnecessary work to develop a dedicated application.
Developing a hotel app encourages guests to engage with the hotel on mobile channels so that the hotel can better reach the guests.
With hotel managers attaching more importance to guest satisfaction, hotels should know how the right activity programme can leave you with happy, smiling guests.
搜索
搜索
