In the age of the customer, the relationships hotels have with guests are the greatest source of competitive differentiation, yet many hoteliers are not maximizing that relationship.
A research reveals that travelers who watched tourism video ads to completion were 23 times more likely to book a hotel in a destination city advertised.
Security weaknesses are fixable as long as businesses make security a top-of-mind issue for everyone – employees and C-level executives.
Hotels need those who can blend data, synthesize it, and relay it in a clear, concise manner which are more visual and interactive.
A EIU report shows that culture, not technology, is the critical first step to develop a data-driven business.
Hotel owners, management firms and brands may not be able to avoid becoming victims of cyber attacks. What hotel companies can control is their readiness to respond.
Nightlife and shopping were once thought to influence meeting planners to book in certain markets, but data from the Destination MAP survey shows otherwise.
Pudong New Area People s Court has agreed to hear a lawsuit involving the leak of more than 20 million residents hotel check-in data.
People from the UK and Ireland were among the first to book summer holidays this year, according to the latest data from Tui Travel.
For some time now, hotel companies have been trying to improve the type and quality of data they hold on their guests and customers. The question now is how can this data be maximised in the hotel distribution battle?
Big data and how it will have a massive impact on the travel industry – yup, we’ve been hearing an awful lot about that over the course of the past 18 months or so.
The hotel industry’s performance metrics will continue to grow at a slow and steady pace throughout the remainder of this year and into next, but according to forecasts and forward bookings, a full recovery to pre-recession levels won’t occur anytime soon.
The hotel industry’s performance metrics will continue to grow at a slow and steady pace throughout the remainder of this year and into next, but according to forecasts and forward bookings, a full recovery to pre-recession levels won’t occur anytime soon.
Future booking data for the next four months should have hoteliers breathing a sigh of relief as both corporate and leisure travel is expected to rebound from a stock-market-driven slowdown, according to data from Pegasus Solutions.
Future booking data for the next four months should have hoteliers breathing a sigh of relief as both corporate and leisure travel is expected to rebound from a stock-market-driven slowdown, according to data from Pegasus Solutions.
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