Understanding human psychology is important for hoteliers, whose goal is not to trick people into booking at your hotel but to let them know why your hotel is the best choice for them.
今后住开元酒店要退房,打开电视直接退房;要购物,可享受极速送达服务。这一切服务需求均可通过酒店客房电视完成,一切就是这么简单!
今后住开元酒店要退房,打开电视直接退房;要购物,可享受极速送达服务。这一切服务需求均可通过酒店客房电视完成,一切就是这么简单!
道歉是酒店必须面对的一门课程,作为管控人和服务人的企业,人的情绪决定了服务的好坏,客户的感官、体验也决定了评价服务关键点。
Hotels are trying to come up with ways to convert the group’s needs into experiences that can be shared across generations is a more recent development.
IHG executives say their hotel owners need to work with them to improve technology, loyalty, quality assurance and revenue management at their properties.
With a growing number of PMS solution providers, hoteliers should be sure to ask about integration and interoperability with any specific existing technologies already in place.
Maximize your hotel’s marketing success by avoiding these costly mistakes and focus on increasing the ROI of your hotel with effective marketing strategies.
During the campaign, Jin Jiang International Hotels will roll out some discounts on the room fee, many food and beverage offers as well as lots of exciting leisure activities.
While the full extent of its utility has yet to be seen, it appears that virtual reality is only going to become more pervasive in the coming years.
American travelers are mapping out a different journey by 2030: Face Recognition Technology, Hologram Personal Trainers and more.
People are always looking for a better deal, and most cancellations happen when they see another hotel lowering their rate. Thus how could hotels deal with more and more Cancellations?
That meretricious, hollow USP is really just a big detour on the way to a marketing plan that works. It undermines marketing initiatives instead of driving and invigorating them.
在过去的二十多年中,耿娅舒从预订、收入管理到单体酒店市场销售总监至集团总部的区域销售总监,一路走来,她创造了很多令人瞩目的成绩。
在过去的二十多年中,耿娅舒从预订、收入管理到单体酒店市场销售总监至集团总部的区域销售总监,一路走来,她创造了很多令人瞩目的成绩。
Implement the following five steps at your property today to increase the ROI on your marketing activities. Your bank account will thank you!
Hilton Al Ain considers the food waste as an asset. With the help of these composting machines, Hilton Al Ain will go green and fresh.