Apps and user-generated review sites are rendering the traditional hotel concierge moot in some cases, although luxury guests still expect personalized service.
With soft brand Curio up and running and lifestyle brand Canopy firmly in the works, Hilton executives are turning their sights on the company’s lone hole in the brand lineup.
As wearable technology such as Apple Watch and Google Glass enter the mass market, hotel brands are beginning to integrate smart devices on property and beyond.
搜索
搜索
