All three of these customer segments - Millennials, family vacationers and business travelers share a common expectation from hotels, which is to receive a higher level of customized service.
This is a report that provides a projection on the five-star hotel performance in 7 major cities in China about trends in supply and demand for five-star hotels.
在酒店互联网+改革的大潮中，米订作为目前国内唯一一家专门做酒店运营研究的公司，一直在为填补国内酒店互联网运营人才的空缺而努力。
The report gives an overview of the China’s International Hotels Brands development and analyzes the brand impact of China’s International upscale Hotels Brands in August, 2015.
The new tool, Symphony was created to reduce OTA commissions by increasing direct traffic and bookings and to ensure comprehensive presence across all digital channels.
The Rosewood and Asia Miles partnership is a strategic alliance: with Asia Miles’ extensive network of partner airlines, Rosewood journey could be expanded to much broader audience.
Volunteers from Radisson Blu hotels will also be active in their local communities serving Super Breakfast to children and engage in several fundraising and community service activities.
Wilson Shao’s vast sales experience in in Grand Hyatt, Renaissance and St. Regis has equipped him with the necessary skills to succeed in his new appointment.
Using big data, Four Seasons measured how each restaurant was performing based on a comparison with year-earlier operations.
Hotels should utilize their digital marketing resources, investe in the right digital technology and best practices, and stays laser-focused on their most lucrative market segments and feeder markets.
Ruwan Peiris has been promoted as Director of Operations, Australia for Intercontiental Hotels Group to support IHG’s great performance across Australia.
Data mining and analytics helps hotels sift through massive data sets for meaningful relationships, where they can anticipate, rather than simply react to, customer needs.
Relay Robot debuts outside United States at HotelTech in this October, which already delivers items and delighting guests at Starwood and InterContinental Group hotels in the U.S.
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